Support

Artemis Mission Tracker — iOS and Android

Questions, bug reports and feature requests are all welcome. We read everything.

Email: support@bitfactory.no
We normally reply within two business days.

You can also send feedback from inside the app: open Settings and use the feedback option at the bottom.

Managing your Artemis+ subscription

Artemis+ subscriptions are billed by Apple or Google, not by us, so they are managed in your store account:

Cancelling stops the next renewal. You keep access until the end of the period you have already paid for.

I subscribed but the app still shows the paywall

Open Settings in the app and tap Restore Purchases. Make sure you are signed in with the same Apple Account or Google account you used when subscribing. If it still does not unlock, email us and include the store receipt.

Reading premium briefings on the web

Artemis+ members can unlock artemistracker.app in a browser: open Settings in the app and tap Read premium on the web. The unlock lasts 30 days per browser and can be renewed from the app at any time.

Notifications

Mission alerts are sent for launches, major milestones and weekly briefings. You can choose which categories you receive in Settings → Notifications in the app, and turn them off entirely in your device settings.

Newsletter

The Artemis Briefing email is separate from the app and free to everyone. Subscribe or unsubscribe at artemis-briefing.kit.com; every email also has an unsubscribe link at the bottom.

Where the data comes from

Mission data is compiled from NASA public sources and NOAA Space Weather Prediction Center. Artemis Mission Tracker is an independent app and is not affiliated with, endorsed by, or sponsored by NASA.

Legal

Privacy Policy · Terms of Use (EULA)